John Zillmer
New CEO John Zillmer will invest in improving service quality to spur organic growth, impacting margins in the near-term and delaying sales growth benefits.
Zillmer's exceptional sales skills, restructuring experience, and focus on culture are praised by peers and former colleagues, some of whom followed him to multiple companies.
Despite no evidence of criminal history, Zillmer faced lawsuits related to his roles at Reynolds American and CSX, both of which were ultimately withdrawn.
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