Robert Isom
CEO Isom, a three-decade airline veteran, is credited with turning around US Airways but lacks the commercial expertise needed to quickly address American Airlines' revenue issues.
Despite Isom's operational strengths, American Airlines has underperformed its peers, with recent revenue misses and share losses highlighting his commercial weaknesses.
Former colleagues are divided on Isom's ability to solve revenue problems quickly, with critics pointing to his lack of commercial experience as a significant concern.
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