Niraj Shah
Shah’s entrepreneurial drive toward growth and global expansion conflicts with Wayfair’s priority on profitability, causing sales and margins to drop.
According to sources, under Shah’s leadership, Wayfair’s stock has plunged almost 90% since 2021, with layoffs and falling share prices harming morale and retention.
Though recognized for his strong understanding of Wayfair, sources question Shah’s suitability to adopt the process-driven methods required to boost profitability.
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