Niraj Shah
CEO Shah's entrepreneurial focus on growth and international expansion has not aligned with Wayfair's need for profitability, leading to declining sales and margins.
Sources say Shah's leadership has seen Wayfair's shares fall nearly 90% since 2021, with layoffs and a slumping share price affecting morale and talent retention.
While praised for his deep knowledge of Wayfair, sources doubt Shah's fit for implementing a process-oriented approach needed for higher profitability.
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