Scott Russell
CEO Russell's expertise in cloud transformations and customer success positions him well to scale NICE's CCaaS business, as many call center customers remain on-premises.
Sources say Russell's international experience and go-to-market management at SAP make him ideal for expanding NICE's software platform and growth in the APJ region.
According to sources, Russell is praised for his action-based leadership, branding, and turnaround skills, excelling at simplifying complexity and driving new strategies.
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