Judith Marks
While a strategic thinker with a background at Siemens, CEO Marks is considered a poor fit for Otis, a service-heavy business needing stability and investment in innovation.
According to sources, her tenure has been defined by underinvestment, poor personnel management, and chronic restructurings that have zapped Otis of its competitive advantage.
Sources say Marks has created a fear-based culture and lacks understanding of the core business, a stark contrast to the positive reputation she held in prior roles.
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